Hours of work

Generally, your order will be processed during business hours, Monday through Friday, 9:00 a.m. to 18:00 p.m. If possible, we will process your order outside of business hours.

Fulfillment of the order

A non-manufacturing order agreed and paid for by 12:00 is dispatched the same working day. If the invoice is paid after 12:00, the order is processed on the next working day.

Order confirmation and clarification

After placing an order on the website, you will automatically receive an email with a copy of your order to the address you specified.

Do not rush to pay for the order until we check its composition and availability. After such verification, you will receive an official document - Invoice for payment or we will contact you to clarify the order.

Payment method

Payment for the order is made by bank transfer to our current account. Payment can be made using the banking application on your smartphone or through the client-bank system on the computer.

Delivery methods

Nova Poshta or pickup from our warehouse

Guarantee

12 months, exchange/return of goods within 14 days, in accordance with current legislation